Loyalify
Security & Compliance

Your data is safe with us

We implement industry-leading security measures to protect your business and customer data

End-to-End Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your sensitive information is always protected.

Secure Infrastructure

Hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA. Regular security audits and penetration testing.

Access Controls

Role-based access control and multi-factor authentication. You control who can access your data and what they can do.

Compliance

SOC 2 Type II certified, GDPR and CCPA compliant. We meet the highest standards for data protection and privacy.

Threat Detection

24/7 monitoring for suspicious activity and automated threat detection. Our security team responds to incidents immediately.

Data Backup

Automated daily backups with point-in-time recovery. Your data is replicated across multiple geographic regions.

Compliance & Certifications

We maintain the highest standards for security and compliance

SOC 2 Type II

We undergo annual SOC 2 Type II audits to verify our security controls meet the highest industry standards. Our report is available to enterprise customers upon request.

GDPR Compliance

Loyalify is fully compliant with the General Data Protection Regulation (GDPR). We provide tools to help you meet your own GDPR obligations, including data portability and the right to erasure.

CCPA Compliance

We comply with the California Consumer Privacy Act (CCPA) and provide mechanisms for users to access, delete, and opt-out of the sale of their personal information.

PCI DSS

Payment card data is processed through PCI DSS Level 1 compliant payment processors. We never store credit card information on our servers.

Security Best Practices

Our comprehensive approach to security

Data Encryption

All data is encrypted both in transit and at rest. We use industry-standard encryption protocols including TLS 1.3 for data in transit and AES-256 for data at rest.

Access Management

We implement the principle of least privilege, ensuring users and systems have only the access they need. Multi-factor authentication is required for all team members.

Security Monitoring

Our security operations center monitors all systems 24/7 for suspicious activity. Automated alerts ensure rapid response to potential security incidents.

Regular Audits

We conduct regular security audits and penetration testing by independent third parties to identify and address potential vulnerabilities.

Employee Training

All employees undergo regular security training and background checks. We maintain strict policies for handling sensitive customer data.

Incident Response

We have a comprehensive incident response plan and will notify affected customers within 72 hours of discovering a data breach.

Security Questions?

Our security team is here to answer any questions about our practices

Email us at security@loyalify.com